General Terms and Conditions

Terms and Conditions for the Use of the ALITEO Application

1. INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions of the company KARAT Software a. s., with its registered office at Dvořákova 2881/77, Přerov, 750 02 Přerov, Czech Republic, ID No. (IČ): 25352687, registered in the Commercial Register maintained by the Regional Court in Ostrava, Section B, Insert 1413 (hereinafter referred to as the "Provider"), govern, in accordance with the second sentence of Section 2373(1) of Act No. 89/2012 Coll., as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties regarding the use of the Aliteo software product (hereinafter referred to as the "Application") by the User.
1.2. For the purposes of these Terms, "User" means a natural or legal person, or a self-employed person (freelancer), (hereinafter referred to as the "User"), who enters into a license agreement with the Provider in accordance with these Terms and Conditions for the purpose of using the Application. Based on the license agreement, the User also obtains data space, usually referred to as a project or company, where they are entitled to invite other users selected by them and share the stored data with them, and can modify the rights to use the project and the stored data for these users.
1.3. The "Aliteo" Application is a software product created by the Provider, who holds all copyrights to the Application and makes it available to the User based on a license agreement concluded remotely, where the terms of this license agreement are determined by these Terms and Conditions. The User is entitled to use the Application only on the basis of a license agreement concluded remotely.
1.4. The license agreement is drawn up in the Czech language, or in another language; in the event of disputes, the Czech version of these license terms is decisive. By expressing consent to a new version of the Terms and Conditions by the User, the previous license terms cease to be effective and the new version of the Terms and Conditions becomes an integral part of the license agreement.
1.5. The license agreement is concluded by electronic means by filling out and submitting the registration form on the Provider's website, based on which the Application will be provided to the User.
1.6. "License" means the granting of authorization to exercise the right to use the Application based on the License Agreement and these Terms and Conditions, in the scope, manner, and under the conditions agreed or stipulated in the License Agreement and/or these Terms and Conditions.
1.7. The "License Fee" is a payment (tariff) determined on the basis of the Provider's price list published at https://www.aliteo.com/cenik, which is an integral part of these Terms and Conditions. By paying the license fee, the User acquires the right to use the Application in accordance with the license agreement and the Terms and Conditions for the period for which the User acquired the right to use the Application.
1.8. By concluding this agreement, a Non-Disclosure Agreement (NDA) is simultaneously concluded remotely, by which the Provider is bound without time limit even after the termination of all contractual relations resulting from these Terms and Conditions.
1.9. The Provider and the User are hereinafter referred to as the "Contracting Parties."
1.10. For the avoidance of doubt, the Contracting Parties agree that by accepting these terms, a License Agreement, an NDA, and a Data Processing Agreement are concluded between the Contracting Parties.

2. CONCLUSION OF THE LICENSE AGREEMENT

2.1. Registration with the Provider is performed by the User by selecting "Register" and filling in the data in the registration form published at https://app.aliteo.com/ and submitting this data to the Provider by clicking the relevant button. During registration, the User is obliged to provide all data correctly and truthfully. Following the delivery of the registration request, the Provider will enable the User to use the Application. By enabling the use of the Application, the license agreement is concluded. By submitting the completed form, the User expresses consent to these Terms and Conditions and confirms that they have familiarized themselves with their content.
2.2. Based on the User's registration according to Art. 2.1, a user account will be created for the User. From their user account, the User can perform administrative management of their company's Application or the entity they created, and manage other users' accounts according to Art. 2.9.
2.3. The User is obliged to update the data provided in the user account upon any change. Data provided by the User in the user account are considered correct by the Provider.
2.4. Access to the user account is secured by a username and password. The User is obliged to maintain confidentiality regarding the information necessary to access their user account and acknowledges that the Provider bears no responsibility for any breach of this obligation by the User.
2.5. The User acknowledges that the Provider is not obliged to conclude a license agreement, especially with persons who have previously significantly breached a license agreement (including the Terms and Conditions).
2.6. The Provider is entitled to limit the functionality of the user account (without loss of data stored by the User – by conversion to the "Basic" version, the features of which are specified at https://www.aliteo.com/cenik) in cases where the User has not paid their obligations to the Provider or breaches their obligations under the license agreement. In the event of a breach of obligations under the license agreement by the User as set out in Articles 5.9. to 5.13., 5.16. to 5.19., and 5.22., the Provider has the right to completely cancel the user account of the user who committed the cited breaches. The User acknowledges that if the user account is cancelled, all illegal data inserted by the User into the Application may also be removed. This provision does not prevent the user from having multiple Users with administrator rights for one user account.
2.7. The Provider undertakes to make every effort that can reasonably be required of them to ensure that the Application is available to the User 24/7 (twenty-four hours a day, seven days a week). The User acknowledges that the user account may not be available continuously, especially regarding necessary maintenance of the Provider's hardware and software or that of third parties. However, the Provider must usually notify the User of the maintenance date 10 days in advance.
2.8. Other persons to whom the User creates user access to the Application and simultaneously defines their user rights may also access the Application and use its functions. The User is entitled, in particular, to manage and approve access and registrations of Application users, add new users, remove existing users, and determine the scope of authorization for individual users.
2.9. The User agrees to the use of remote communication means when concluding the license agreement. Costs incurred by the User when using remote communication means in connection with the conclusion of the license agreement (especially internet connection costs, telephone call costs) shall be borne by each Contracting Party themselves.

3. SUBJECT OF THE LICENSE AGREEMENT

3.1. Under the license agreement, the Provider undertakes to grant the User authorization to exercise the right to use the Application (license), in the ways and to the extent stipulated in these Terms and Conditions, and thus simultaneously in the license terms.
3.2. The Application in its basic version, together with related services, is provided to the User free of charge. The Application with extended functionality, together with related services, is provided for a fee. The functionality of the Application is described in Art. 6.
3.3. Individual variants of providing the paid version of the Application and related services are specified in detail at https://www.aliteo.com/cenik (hereinafter referred to as "Service Tariffs") and Art. 6. For the avoidance of doubt, the Provider states that the payment of the tariff also covers license fees.
3.4. The Application, including its functionality, may change during the term of the license agreement, particularly as a result of patches, updates, or other changes to the Application. The Provider provides the Application to the User for use in its current state as of the date of conclusion of the license agreement. At the same time, the Provider reserves the right to change and modify the Application at any time without prior notice, including its functions, configuration, user interface, and all other features, to which the User expresses consent by accepting these Terms and Conditions. For the avoidance of doubt, the aforementioned eventual changes and modifications to the Application apply to both future and existing Users.

4. APPLICATION LICENSE

4.1. The Provider grants the User a non-exclusive license to the Application.
4.2. The license is granted without territorial limitation.
4.3. The license for the Application is limited in time, according to the tariff selected and paid for by the User. Until the license agreement is concluded, the User is entitled to use the Application to the extent necessary to take steps leading to the conclusion of the license agreement.
4.4. The User is entitled to use the Application exclusively for their own needs, which also includes the provision of [ITSM services] by the User to other legal and natural persons or entities (i.e., end users outside the User's company).
4.5. The scope of use of the Application may be limited by technical means of protecting the Provider's rights.
4.6. The User is entitled to use the Application only for the purpose resulting from the license agreement (license terms) and in accordance with the purpose of the Application. Use of the Application through automated processes or robots is not permitted. The restriction according to the preceding sentence does not apply if the User connects the Application to a third-party software product.
4.7. The scope of use of the Application is determined according to the individual service tariff. During the term of the license agreement, the service variant may change from the basic version to the paid version, and the service tariff of the paid version may change due to the User's actions. The Provider may refuse a change in the service variant or service tariff. A change in the service variant or service tariff may be factually limited by the Application's capabilities. The scope of use may be limited by technical means of protecting the Provider's rights.
4.8. The User is not obliged to use the license.
4.9. The User may not transfer the authorizations forming part of the license, in whole or in part, to a third party without the Provider's prior written consent. The User may not assign the rights and obligations under this license to a third party without the Provider's prior written consent.
4.10. In the event of patches, updates, or other changes to the Application by the Provider, the license is also granted to the Application as modified.

5. USE OF THE APPLICATION BY THE USER

5.1. The User acknowledges that the Application is protected by copyright. The User undertakes not to perform any activity that could enable them or third parties to use the Application unauthorizedly.
5.2. The User is not entitled to bypass, remove, or limit mechanisms used to protect the Provider's rights.
5.3. The User is not entitled to remove the logo or other markings of the Provider or other persons from the Application.
5.4. The User acknowledges that cooperation with other computer programs (e.g., operating system) may be necessary for the proper use of the Application. The Provider guarantees the functionality of the Application provided that minimum hardware and software requirements for web browsers (e.g., Chrome, Edge, Mozilla, Safari, latest version) are met. The User acknowledges that the use of these other computer programs is governed by separate contractual agreements with the rights holders of those programs. Furthermore, the User acknowledges that email notifications from ALITEO are tested primarily for correct display in Apple Mail, Gmail, and Outlook email clients. The Provider is not responsible for potential display issues in other email clients not listed above. To ensure optimal functionality of email notifications, we recommend using one of the supported email clients.
5.5. Rights and obligations between the Provider and the User in connection with the use of the Application are governed by the License Agreement and these Terms and Conditions. Pursuant to Section 1751 of the Civil Code, the provisions of the Terms and Conditions are an integral part of every License Agreement concluded in accordance with the Terms and Conditions. The Provider is entitled to unilaterally change the Terms and Conditions. The Provider is obliged to inform the User of such a change at the User's email address registered in the Application at least 30 days before the change takes effect, using one of the communication methods listed in Art. 8.3. If the User does not agree with the change, they are obliged to cancel their account. If they do not communicate their disagreement to the Provider within 30 days, it is deemed that they agree with the new wording.
5.6. The User acknowledges the Provider's right to transfer their rights to the Application in full to a third party after the conclusion of the Agreement, including the domain on which the Application is operated. Thereby, the Provider's rights and obligations resulting from the Agreement pass to such a third party, and the Agreement does not expire. The User expresses prior consent to such a procedure within the meaning of Section 1895 of the Civil Code.
5.7. A User in the position of an entrepreneur declares that they enter into the relationship with the Provider as a business entity in connection with their business activity and acknowledges that they cannot exercise consumer rights under the Civil Code against the Provider.
5.8. The User undertakes not to send messages through the Application in any form with inappropriate, deceptive, or harmful content, or content that would damage the Provider or third parties, or that would be contrary to good morals.
5.9. The User must not store information through the Application and/or enable the transmission of information whose content is in conflict with generally binding legal regulations effective in the Czech Republic, especially content whose public disclosure infringes copyrights, rights related to the copyright of third parties, or other intellectual property rights, violates legal norms aimed at protection against hatred toward any nation, ethnic group, race, religion, class, or other group of persons, or against limiting the rights and freedoms of their members, or interferes with competition law.
5.10. The User must not store information through the Application that strikingly resembles third-party services or applications for the purpose of confusing or misleading internet users (phishing).
5.11. The User must not store information through the Application that damages the good name or legitimate interests of the Provider (including hyperlinks to content that damages the good name or legitimate interests of the Provider).
5.12. The User must not distribute computer viruses through the Application.
5.13. The User must not use mechanisms, tools, software, or procedures through the Application that have or could have a negative impact on the operation of the Provider's equipment, internet security, or internet users.
5.14. The User acknowledges that, in accordance with Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, the Provider is not responsible for the content of information stored by the User. The User further acknowledges that the Provider is not responsible for illegal acts of the User (infringement of trademark rights, trade name rights).
5.15. If any third party exercises rights against the Provider in connection with the storage or distribution of information by the User within the Application, the Provider is obliged to inform the User and call upon them to remove the defective state. If the User does not remove the defective state without undue delay, the Provider is entitled to make the information distributed by the User within the Application inaccessible to third parties. If any third party exercises rights against the Provider in connection with performance under the license agreement, the User undertakes to hand over to the Provider all documents and materials necessary for the successful conduct of a dispute with this third party.
5.16. The User undertakes not to publish hate speech, pornographic content, speech inciting violence or suppression of basic human rights and freedoms, and other content that could damage the Provider's reputation through the Application.
5.17. The User undertakes not to use the Application for illegal activities.
5.18. The User undertakes not to send bulk messages or spam through the Application.
5.19. The Provider is entitled to make defective information distributed according to 5.15 inaccessible to third parties if it is in conflict with these Terms and the User did not remove the defective state without undue delay after being requested. For the purpose of investigating alleged violations of these Terms, the Provider is entitled to check the content of the User's Application, to which the User agrees; however, the Provider undertakes to maintain confidentiality regarding information discovered during such a check and to treat it as the User's business secret.
5.20. The User undertakes to protect their login credentials used for the Application, in particular, not to disclose or otherwise make them available to a third party and not to allow access to their user account. If the User discovers misuse of their login credentials by a third party, they shall immediately notify the Provider at the email address listed on the Provider's website; in such a case, the Provider is entitled to block the login credentials and issue new ones to the User.
5.21. The User undertakes to use their user account exclusively themselves and not to provide it for use to a third party. Without the knowledge and consent of the Provider, the User may not transfer their account to another person. For the avoidance of doubt, a user to whom the User has granted access to the Application through the Application settings is not considered a third party.
5.22. The User is prohibited from changing the Application in any way, influencing its appearance and functions, or engaging in activities that could lead to overloading or disrupting the stability, security, or operation of the Application or related software or hardware.
5.23. If the User shares their Application content with other persons (e.g., by working on a joint project or being in one team), they agree that everyone with whom this content is shared can use, store, record, reproduce, transmit, display, and communicate it for free.
5.24. The User acknowledges and agrees that if they insert any data content into an Application instance created and owned by another User, that user may delete, make inaccessible, or block their data content at any time; the same applies vice versa if the User has granted this right to another user within the Application settings.

6. PRICE FOR USING THE APPLICATION, MATURITY, AND PAYMENT METHOD

6.1. The Provider is entitled to demand a price for the use of the Application from the User, according to the price list published at https://www.aliteo.com/cenik and the tariff selected by the User.
6.2. The Application in its basic version, together with related services, is provided free of charge.
6.3. The Application with extended functionality, together with related services, is provided for a fee. Individual variants of the paid version and fees are specified at https://www.aliteo.com/cenik.
6.4. The Provider's remuneration is payable monthly, always at monthly intervals from the day the claim for the first (1st) monthly remuneration arose (hereinafter the "Billing Month"). The Provider's claim to the first monthly remuneration arises on:
6.4.1. the first (1st) day following the day the license agreement was concluded, or
6.4.2. the first (1st) day following the day the service variant was changed from the basic version to the paid version.
6.5. The Provider's remuneration shall be paid by the User through a payment gateway at https://app.aliteo.com/ in the Company Settings section.
6.6. The User acknowledges that if they set up recurring payments in the Application, these payments will occur repeatedly, monthly or annually according to the User's decision, for an indefinite period. The payment amount is directly proportional to the selected tariff and the number of users chosen by the buyer, within the range specified in the price list per user. If the User wishes to terminate or change these payments for any reason, they must do so in the Application settings; the change is effective only from the moment the User performs it.
6.7. In the event of a change in the service tariff, the price of the service tariff used by the acquirer on the first (1st) day of the billing month is decisive for the amount of the Provider's remuneration.
6.8. This article does not affect the Provider's right to provide a license or related services under different price conditions.
6.9. The User acknowledges that when using the free version of the Application, advertising messages from the Provider or third parties may be displayed.
6.10. The Provider is a value-added tax (VAT) payer.
6.11. After payment by the User, the Provider will issue a tax document, which will be sent to the User's email address registered in the Application and will also be available for download at https://app.aliteo.com/ in the Company Settings section.
6.12. In the event of the User's delay in paying the remuneration according to these terms, the Provider may restrict the user account without loss of the User's data.

7. WITHDRAWAL FROM THE LICENSE AGREEMENT, TERMINATION

7.1. A User who is a consumer within the meaning of Section 419 of the Civil Code is entitled to withdraw from the license agreement only until the moment the Provider has commenced performance. The User agrees that the Provider will commence performance immediately after the conclusion of the agreement.
7.2. The Provider may withdraw from the license agreement if the User breaches an obligation resulting from the agreement (including license terms) or infringes copyrights to the Application. The User is entitled to withdraw if the Provider breaches an obligation resulting from the license agreement and/or NDA and/or processing agreement.
7.3. The Contracting Parties agree that any withdrawal from this agreement is "ex nunc" (from now on), where the parties do not return any performance provided. Withdrawal must be in writing and becomes effective on the day of delivery to the other party.
7.4. The User is entitled to terminate this agreement at any time with effect at the end of the billing month, either by written notice delivered to the Provider via email or by the factual act of cancelling the user account within the Application. The User acknowledges that if the user account is cancelled, all data inserted by the acquirer into the Application may be removed.

8. PROVIDER'S LIABILITY, RIGHTS FROM DEFECTIVE PERFORMANCE, COMPENSATION FOR DAMAGE

8.1. The User is obliged to check the functionality of the Application without undue delay after it is made available.
8.2. The User acknowledges that temporary limitation or interruption of Application availability may occur, mainly due to upgrades and maintenance, force majeure, actions of a third party or the User, power failure, or connectivity issues. For the purposes of these Terms, force majeure includes (i) failure of the server or other hardware ensuring the Application's operation, or (ii) unavailability due to the failure of services provided by third parties.
8.3. The User is obliged to immediately notify the Provider of any failures, inconsistencies, or errors in the Application via the Provider's email address listed on its website. The Provider undertakes to remove or resolve the reported issue without undue delay. To this end, the Provider will confirm receipt of the notification to the User's registered email address within 10 days at the latest. The Provider undertakes to inform the User of the resolution within 30 days, or in complex cases, notify the User of the method and date of rectification. Technical support is provided via email and voice communication (contacts on the website).
8.4. The User acknowledges that the Provider is not responsible for the results of activities for which the Application is used; however, the Provider is responsible for the flawless functionality of the Application.
8.5. The User acknowledges that the Provider is not responsible for defects caused by unauthorized interference or use in conflict with specifications by the User or third parties.
8.6. Unless otherwise agreed, the Provider is not responsible for the functionality of the User's data network, public data network, User's hardware, data backup by the User, or the state of other User software.
8.7. The Contracting Parties agreed that the Provider is not responsible for any loss or misuse of Application content for any reason (force majeure, third-party acts, power outage, etc.). In such a case, the User waives the right to compensation. The Provider undertakes to ensure functionality allowing the User to export project data and tasks in JSON format.
8.8. The Contracting Parties agreed that the Provider is not liable for any harm (including lost profit) resulting from the use or unavailability of the Application. The User waives the right to compensation in this case.
8.9. The Provider is not liable for damages caused by force majeure, incorrect software use, or incorrect data entry. The Provider provides no guarantee and is not liable for defects in third-party products integrated into the Application.
8.10. The Provider is not responsible for Application content. The User is exclusively responsible for the content.
8.11. The Provider is not liable for defects arising from third-party activities/technologies or incorrect implementation not performed by the Provider.
8.12. Rights from defective performance are governed by law (Section 1914 et seq. of the Civil Code and Act No. 634/1992 Coll.). The Provider is only liable for culpable breach of obligations.
8.13. In case of damage (unless caused intentionally or by gross negligence), compensation is limited to the amount of the monthly tariff paid by the User for the month preceding the occurrence of the damage.
8.14. If the Application is unavailable for >24h and <48h in a month, the Provider undertakes to pay 40% of monthly tariff.
8.15. If unavailable for >48h and <360h, the Provider pays 55% of the monthly tariff.
8.16. If unavailable for >360h, the Provider pays 100% of the monthly tariff.
8.17. The Provider is not bound by any codes of conduct (Section 1826(1)(e) of the Civil Code).
8.18. Out-of-court consumer complaint handling is provided via email.
8.19. The Czech Trade Inspection (ČOI), Štěpánská 567/15, 120 00 Prague 2, is competent for out-of-court consumer disputes. The ODR platform (https://ec.europa.eu/consumers/odr/) may also be used.
8.20. European Consumer Centre Czech Republic is the contact point for ODR Regulation (EU) No. 524/2013.

8.21. Supervision of personal data protection is exercised by the Office for Personal Data Protection. The Czech Trade Inspection supervises compliance with the Consumer Protection Act.

9. INFORMATION PROTECTION, PERSONAL DATA PROTECTION, GDPR, DATA PROCESSING AGREEMENT

9.1. In connection with Regulation (EU) 2016/679 (GDPR), the parties also conclude a Data Processing Agreement. The Provider is the Processor and the User is the Controller.
9.2. The Processor undertakes to maintain confidentiality. Confidential information shall not be used for the Processor's or third parties' benefit without the Controller's consent. This applies to employees and agents as well.
9.3. The Processor will not access data inserted by the Controller unless necessary for operation. This obligation persists indefinitely after termination.
9.4. The Controller agrees to the processing of: name, surname, email address.
9.5. Processing purposes: account management, performing the agreement, sending information/commercial communications.
9.6. The Controller must provide correct data and update it.
9.7. Data will be processed for the duration necessary for performance, in electronic form.
9.8. Consent is voluntary and can be withdrawn in writing.
9.9. In case of unlawful processing, the Controller can request an explanation or rectification (blocking, correction, deletion). If not resolved, they can contact the Office for Personal Data Protection.
9.10. Information about processing will be provided within 30 days, potentially for a reasonable fee.
9.11. The Controller agrees to receive information and commercial communications.
9.12. Subject: Processor processes User data accessed during performance.
9.13. Controller declares they are the controller under GDPR and process data lawfully.
9.14. Controller is entitled to authorize the Processor to process data.
9.15. Duration: until purpose ends, withdrawal, instruction, or termination.
9.16. Processing method: electronic collection for contract performance.
9.17. Parties shall notify each other of facts affecting performance.
9.18. Mutual cooperation for compliance with Art. 32-36 of GDPR.
9.19. Cooperation for data subject rights (Art. 16-21 GDPR).
9.20. Processor implements technical/organizational measures (Art. 32 GDPR).
9.21. Controller provides necessary documents upon request.
9.22. Breach notification: Processor notifies Controller without undue delay via email.
9.23. Information obligation (Art. 13-14 GDPR) is fulfilled by the Controller.
9.24. Sub-processors: permitted only with Controller's consent. Same obligations apply.
9.25. Processor acts with professional care and follows Controller's instructions.
9.26. Processor is responsible for employees maintaining confidentiality.
9.27. Data liquidation: after the purpose ends, data will be liquidated per instructions/GDPR.
9.28. No copies/duplicates without consent, except for backups/legal requirements.
9.29. Effective: from the date the Agreement takes effect, for an indefinite period.
9.30. Termination: ends with the Agreement; Processor must liquidate data within the legal period. Governed by Czech law and GDPR.

10. ARTIFICIAL INTELLIGENCE (AI) FUNCTIONS

10.1. Selected parts of the ALITEO system use AI for advanced analysis, recommendations, and automation. These are informative and supportive only.

10.2. AI functions run via Microsoft Azure OpenAI Service. Data might be processed in third-party systems involved in the service.
10.3. Users agree that data may be sent to AI to generate output. Data will NOT be used to train public models.

10.4. Outputs are non-binding and do not replace professional/legal/financial advice. Provider is not liable for decisions based on AI outputs.

10.5. Use implies consent to data processing. Refusal disables AI functions.

10.6. Consumption is measured in "AI tokens" (internal business units, not technical tokens).
10.7. Consumption depends on data volume and request complexity. Tokens are deducted only upon successful processing.

10.8. Each license includes a monthly AI token package. They do not roll over. Once exhausted, AI functions are disabled until renewal or purchase of an add-on.

10.9. Provider reserves the right to adjust token amounts, terms, and measurement based on costs or third-party provider changes.

11. FINAL PROVISIONS

11.1. Governing law: Czech Republic. Jurisdiction: Provider's local court.
11.2. Communication: via email.
11.3. Disputes: resolved amicably first. If not resolved within one month, then by court.
11.4. Notices: in writing or via email.
11.5. Divergent provisions in a separate written license agreement take precedence.
11.6. Provider may change Terms. Rights/obligations from previous versions remain unaffected.
11.7. Succession: rights pass to the legal successor.
11.8. No party is considered a "weaker party." The Agreement is economically balanced.
11.9. Severability: if one provision is invalid, others remain in effect.
11.10. User confirms they have read, understood, and accepted the Terms, and that they are not incomprehensible or surprisingly disadvantageous (Section 1753 and 1800 of the Civil Code).
11.11. Google API: Data transfer to other apps via Google API follows Google API User Data Policy and Terms.
11.12. Language: Czech version prevails in case of discrepancies.
11.13. Effective from: September 20, 2022.

KARAT Software a.s.
Dvořákova 2881/77
750 02 Přerov
Czech Republic