Manage your teams, projects, and service desk efficiently

ALITEO is a tool that allows you to manage an unlimited number of processes and their specific workflows, helping you save time.

Done

Resolved

Completed

All information about projects, teams, and tasks in one place. Clearly organized. Efficient communication, information sharing, and activity automation in one.

Team management

Streamline the time and effort needed for team management. ALITEO allows you to assign people to teams and sub-teams with their own meetings, documents, management tasks, chats, and video conferences. When necessary, ALITEO lets you request team feedback on a task that requires it. ALITEO generates reports for you, making it possible to visualize and evaluate the work and efficiency of the team you manage.

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Customer request management

It doesn’t matter whether the requests are internal or external—ALITEO professionalizes your approach to them. For each task, you can define a deadline, planned execution time, stages, assignees, resolution satisfaction, attributes, as well as SLA with priority to ensure they get exactly the attention they need. Define the workflow you want the requests to follow, and ALITEO will take care of the rest.

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Project management

Respecting agreements, planning, meeting deadlines, and identifying bottlenecks are the foundation of a professional approach to project management. With management tools such as meetings, documents, and control tasks, you can effectively manage the personnel part of a project, which is closely tied to execution in the form of tasks, subtasks, to-dos, and dependencies. Various reports and views provide better orientation within tasks and the overall project.

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ALITEO is used by both small businesses and large corporations

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Features for effective management

ALITEO allows you to assign users to teams with their own meetings, documents, management tasks, chats, and video conferences.

All capabilities

Tasks

Record your requirements or your customers’ requirements as tasks — the best way to work effectively toward achieving shared company goals.

Customization

Decide when and to what extent you receive notifications about all events within a task, project, or team.

Mentoring

A complete overview of tasks, reports, and activities of subordinates in one place.

Video calls and chat

Communicate effectively within the company. ALITEO provides a communication platform with chat and video conferencing, including screen sharing, which can be part of your regular meetings and sessions.

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We focus on developing an information system used daily by thousands of users. Thanks to this, we understand how important it is to effectively manage and automate processes within a company.